Payment methods and orders

All our orders must be made from the online page, for this you need to register with your personal data and the shipping address where you want to receive your order.

Remember to check correctly your contact telephone number, it is very important for us to be able to contact you if necessary.

how to pay for orders?

BY BANK TRANSFER; or deposit in our bank account. Once the order is placed you will receive an email with the account numbers where you can make the deposit, either by bank transfer or by deposit at a bank window.

Remember that the confirmation of the transfers may take 48 hours, depending on the bank. If the deposit is made directly at the bank teller window, it appears instantly or if the transfer has been made from the same bank.

BY CREDIT CARD: you can make secure payments by credit card; you must fill in the form with your credit or debit card details. The payment in this modality is instantaneous. In case your bank does not accept the charge, the payment platform will inform you instantly, and will automatically confirm when the charge has been made satisfactorily.

BY CASH ON DELIVERY: the cash on delivery service can be selected for orders under 900 euros, it is only valid for Spain peninsular area, not available in the Balearic Islands. This service has an additional cost of 4% of the purchase price. Always keep in mind that when you select this method of payment, the delivery time will take 24 working hours after you make the confirmation of the purchase, and you must have the money in cash and ready for when the delivery man arrives; keep in mind that the delivery men do not usually carry change and dataphone for card payment so it is important to have the money just in cash. The delivery person will not give you the package and will not let you handle it if you have not paid him. Any voluntary return of the product will not be refunded the management costs of the cash on delivery. It is very important if you have selected this method of payment to be attentive to your mobile or contact phone because if they can not verify the data the order will not be processed and will be canceled, so you would have to place the order again by selecting another method of payment. You can also pay cash on delivery if you select collection at the post office, in this case you will have to pay at the post office before the order is delivered.

PAYMENT BY BIZUM: payment by Bizum is also done instantly through the secure platform of Bizum, ie as soon as you make the payment by bizum will be processed as the confirmation is instantaneous. Remember that to make online purchases you must have your Bizum password enabled because you will be asked for it. For more information contact your bank or bizum to follow the instructions according to your bank's app.

FRACTIONED OR FINANCED PAYMENT: The payment system offered through Cetelem is a quick financing system for orders over 90 €. Through cetelem customers can purchase the products offered in to pay in monthly installments. The website is totally independent from Cetelem as well as the payment conditions agreed between the customer and Cetelem. These conditions will be shown to the customer before acceptance. The client will be able to choose the installments and the acceptance of the financing will be made by Cetelem, which will be able to reject the operation under its criteria. Cetelem makes the terms and conditions available to its clients before the client accepts the operation. For any doubt or further information, you can check their web page